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How do I change my ACORN password?

If you do not have a Charter Oak Email account

  • You may change you password by clicking on Personal Info at the top of the window.   From here you can click on the tab labeled password.
  • If you have forgotten your password, first attempt your login, you will then have access to a "forgot my password" link.   Click on the link and a new password will be emailed to you.

If you have a Charter Oak email account

  • At this time you cannot change your email password
  • If you need a password reset  Please contact the Support Center at 860.515.3710 or access the online system at