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What is CASHNet?
CASHNet is a platform offered by HigherOne that allows students to make secure online payments by electronic check and with credit/debit cards. 
 
Can I Use my debit card in CASHNet?
Yes, in the same manner you use a credit card.
 
Can I use a credit card over the phone or send my info via US Mail?
No. Charter Oak only accepts credit/debit cards submitted through the online student portal.
 
What is ECheck?
An electronic check (ECheck) is similar to writing a check. You will need your bank account number and routing transit number (located at the bottom of your check). This information can be saved for future use if you choose. E-check transactions are not a guarantee of payment until funds are withdrawn from your bank account.
 
I don't like making online payments online. Can I still mail in my payments?
The College also accepts paper checks and money orders.
 
What if I have trouble with my CASHNet transaction?
CASHNet/HigherOne customer support can be reached at 1.800.231.9182
 
You may also contact Charter Oak's Business Office at 860.515.3704 or by email at businessoffice@charteroak.edu.
 
 
How do I know my information in CASHNet is secure?
CASHNet complies with all applicable federal, state, and banking regulations and is secured through VeriSign. It is compliant with both FERPA and Gramm-Leach-Bliley requirements.